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Account deletion (English)
This page explains how to delete your account and related data in Office Princess (developer: BN-RB, 비엔알비).
In the app: Open the app → Settings (from the title screen or the game menu) → Support → Delete account. Check the confirmation box and tap “Delete account”. Deletion is immediate and cannot be undone. An internet connection is required.
Deleted: game progress, endings and album records, diamond balance and item history, ad reward records, account link records and the anonymous Firebase account on our server; saves, pending purchase and ad reward records on the device, and the iCloud save on iOS.
Kept: payment confirmation records (product and transaction IDs, credited amount, refund status) are kept for 5 years as required by Korean law after the account ID is removed, and are used only to prevent the same purchase from being credited twice. App Store, Google Play and RevenueCat keep their purchase records under their own policies so purchases can be restored. Remove Ads and the Full-Time Package can be restored with the same store account; diamonds cannot. Usage statistics and crash reports are not linked to the game account and are deleted under Google’s retention settings.
If you cannot use the app: email support@bn-rb.com with the subject “Account deletion request”. Game accounts have no name or contact details, so include your store order number if you made a purchase (Google Play order numbers start with GPA). We delete the account within 10 days of identifying it and reply with the result.